Online Service
24/7 online service

Service Period
Any problem can be solved by e-mail, whatsapp, skype 

Service Scope
Overseas service avaliable 

Expert Team
Professional engineers provide after-sale service

​High efficiency

1)"247365": 24 hours a day (mainly for international), 7 days a week, 365 days a year at any time to receive repair calls;
2)“111”: within 10 minutes, technical engineers will consult, fix maintenance plan in one hour, and send engineers in one working day.

Provide high quality products and good service
Provide door-to-door service, regular promotional activities.
  • 1

    Pre-sale service
    1)Provide corresponding guidance and equipment information according to customer development needs;
    2)To solve the problems raised by customers, from the feasibility and the development needs of the local industries, formulate solutions;
    3)Provide large-scale optical fiber equipment exhibition hall to facilitate customers to visit the strength of the company.
  • 2
    Regular service
    1)Make on-the-spot analysis of customer's processing site, assist customer in planning, designing site, water, electricity and gas equipment, etc;
    2)Train customer's equipment operators on basic laser theory, protection and equipment operation before delivery;
    3)Installation and commissioning site, our staff will train the customer's equipment operators and put them into production and processing as soon as possible.
  • 3

    After-sale service
    1)The seller provides one time free installation and training in buyer’s factory. Seller pays for the airplane tickets and salary for engineers, buyer should provide accommodation and food to engineers.
    2)The seller will provide technical guide’s e-mail, telephone, Wechat, Whatsapp and so on.
    3)The seller should pay for the travel expense if local service needed within warranty time.
                                                                                                                                         Service Process

Our Service Team is ready to serve you 

If you have any questions, please contact us, we look forward to hearing from you.
Tel: 1-562-319-8053
Contact us
: +86-13210546543

About  us​​​​​​​
Senfeng Laser, as a leading integrated manufacturer of fiber laser machines for cutting, welding, cleaning, cladding as well as electric bending machine, provides various solutions in the field of fabricating machinery with cutting-edge technology.

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