Online after-sale service of fiber laser cutting machine

Views: 1     Author: LEIMING Fiona     Publish Time: 2017-08-18      Origin:

Today, our customer Faride from Iran contacted us online. He told us that his 700W LM3015G IPG fiber laser cutting machine motor has abnormal sound and cutting effect is not good. 

Our engineer Pavel helped him to solve his problems as soon as possible. Pavel thought that motor has abnormal sound because  machine rigidity is too large, so he told Faride to adjust rigidity to 850. As for cutting effect is not so good, he thought that customer is not familiar with our fiber laser cutting machine, so he taught Faride to aim at different thickness metal sheet to adjust different technical parameters. Faride did what Pavel told him to do and the cutting effect is good. He is very satisfied with our after-sale service.


LEIMING LASER have reliable after-sale service to solve customer's problems. We also have 7*24 hours international after-sale service. If you have any questions about our fiber laser cutting machine, do not hesitate to contact us.


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Senfeng Laser, as a leading integrated manufacturer of fiber laser machines for cutting, welding, cleaning, cladding as well as electric bending machine, provides various solutions in the field of fabricating machinery with cutting-edge technology.

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